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Terms
& Conditions

Introduction

Terms and conditions relating to the use of our website are outlined here.

Access to this web site is conditional upon your acceptance of and compliance with the terms, conditions, notices and disclaimers contained in this document (known as "Terms and Conditions"). Your use of, and/or access to, the site constitutes your agreement to the Terms and Conditions.

Lion Medical reserves the right to amend the Terms and Conditions at any time. Since you are bound by these Terms and Conditions, you should periodically refer to them in this document and elsewhere on the site.

Deposit & Cancellation Charge Policy

At Lion Medical we will require a deposit when you book an appointment. This will be deducted from your invoice for the relevant treatment at your next visit. This payment can be made in the clinic by cash or card. Alternatively, this deposit can be paid by card over the phone. If this appointment is cancelled with more than 48 hours’ notice, this payment will be returned.

We understand that things sometimes come up and that you may need to make changes to your appointment. We will always be as flexible as possible with our patients – that’s why the deposit will be refunded if you subsequently cancel the appointment with more than 48 hours’ notice.

However, we reserve the right to retain your deposit in case of late cancellations (any cancellation with less than 48 hours’ notice) or showing up late for your appointment. Missed appointments prevent us from scheduling another patient that could benefit from our services. We schedule individual time with each patient to allow us to deliver the quality and personal care that every patient deserves.

Deposit and Cancellation Fee Structure:

  • For Check ups and Consultation, Emergency and Standard hygiene appointments we will take a deposit of €50.
  • For treatments over 1 hour we will take a deposit of €100.
  • For any treatments lasting longer than 2 hours we may take a deposit amounting to half the cost of the total treatment.
  • For specialist appointments (such as implants or specialist endodontics) the deposit required may vary from specialist to specialist, dependent on the stage of the treatment and type of appointment. Full details will be given throughout the treatment plans.

Consent forms:

Certain treatments require completion of a written consent form which must be signed by the patient and/or legal guardian and the dentist. This is in order to explain the treatment, aftercare and any risk to you thoroughly, before any of these treatments are carried out.

Personal Details:

It is very important that you give a full medical history and details of any medication you take. Should these change in any way, it is very important for you to tell us before the treatment/consultation. It is the patient’s responsibility to inform the Lion Medical team of any changes in either personal details and/or their medical history.

Use of Images and X-rays:

Lion Medical may use images and x-rays of your smile and teeth only, for marketing and educational purposes on the Lion Medical website, Instagram, Facebook, Twitter and on promotional and educational literature. Your name will never be published, and your identity will never be disclosed. However, if you DO NOT wish for us to use your images and x-rays in this way, please let us know by writing to info@lionmedical.ie.

Use of patient contact details:

At Lion Medical the health of our patients is our highest priority, and we also like to keep our patients informed of various important changes at the clinic and of our latest special offers. We like to remind our patients of their appointments, when they are due for appointments, and other various important reminders. On this note, you may be periodically contacted by the clinic via phone, text, email or by letter in the post. If you DO NOT wish to be contacted by the clinic by any or all of these means, please let us know by writing to info@lionmedical.ie.

Guarantee:

At Lion Medical our Zirconia Veneers, E-Max Veneers, Ceramic crowns, Implant crowns, Dentures and Dental fillings are guaranteed for a period of twelve months following placement, provided that the following conditions are met:

  1. The patient has fully paid for the treatment and does not owe the practice any money for the treatment received.
  2. The Veneers, Crowns, Implant crowns, Dentures and Dental fillings have not been damaged as a result of an accident, trauma or excessive grinding.
  3. The patient has followed all post treatment maintenance recommendations made by our dentists.
  4. No treatment is guaranteed for more than 1 year.

Some treatments may have a guarantee of less than 1 year or have no guarantees, and in such cases you will be informed by your Dentist either verbally or in writing, or both.

Data Protection Act

All patient details are stored on a secure computer system in accordance with the Data Protection Act.

All clinical notes, radiographs (x-rays), photographs are the property of Lion Medical.

Copies of notes, radiographs (x-rays) and can be made available on written request and we reserve the right to charge an administration fee for these.

All staff undergo Data Protection training and understand the importance of information handling.

Copyright & Trade Marks

Intellectual property and restrictions on use of Content on the Site

All information, text, material, graphics and advertisements on the Site ("Content") are Copyright ©Lion Medical its suppliers and/or licensors unless expressly indicated otherwise on the Site.

You must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute this Content in any way except as expressly provided for on the Site or expressly authorised in writing by Lion Medical. Strictly on the condition that you keep all Content intact and in the same form as presented on the Site (including without limitation all copyright, trade mark and other proprietary notices and all advertisements), you may:

  • using an industry-standard Web browser, download and view the Content for your personal, non-commercial use, or
  • if you are an Internet service and/or access provider, supply the Content to your subscriber.

You must not use the Site in any manner or for any purpose which is unlawful or in any manner which violates any right of Lion Medical or which is prohibited by the Terms of Use.

Trade Marks of Lion Medical

All trade marks displayed on the Site are trademarks of Lion Medical or their respective owners. Nothing contained on the Site should be construed as granting any license or right of use of any trademark displayed on the Site without the express written permission of Lion Medical  or third party owner.

Links

The Site contains hyperlinks and other pointers to Internet web sites operated by third parties. These linked web sites are not under the control of Lion Medical, and Lion Medical is not responsible for the contents of any linked web site or any hyperlink contained in a linked web site. Lion Medical  provides these hyperlinks to you as a convenience only, and the inclusion of any link does not imply any endorsement of the linked web site by Lion Medical.

Limitation of Liability

Under no circumstances (including but not limited to any act or omission on the part of Lion Medical) will Lion Medical be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the Site or any Content. You expressly acknowledge and agree that Lion Medical does not exert control over users of the Site (including individuals referred to on the Site as guests and experts) and is not liable either for their opinions or their behaviour including any information and/or advice and any defamatory statements or offensive conduct.

Payments

You are liable for all transactions carried out by you or by anyone carrying out a transaction with your authority or express or implied consent, regardless of when the transaction is processed to your account.

You should check your statements and records carefully. If you believe a transaction is wrong or unauthorised you should contact us immediately.

Website Availability

We will make all reasonable effort to ensure that the Site is available 24 hours a day, seven days a week. However, electronic services are subject to interruption or breakdown. Therefore, access to our web site is offered on an "as is" and "as available" basis only.

Other

This agreement will be governed by and construed in accordance with the laws of Ireland. If any provision of this agreement is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the agreement, which will continue in full force and effect.

All rights not expressly granted herein are reserved.

Acceptance of Terms and Conditions

Your use of this web site indicates your agreement to be bound by the Terms and Conditions.